Question 1

What platforms does AdaptiveReply support?

Accepted Answer

AdaptiveReply currently supports Facebook, Instagram, and an embeddable web chat widget. We are continuously adding more platforms.

Question 2

Do I need coding skills to create a chatbot?

Accepted Answer

Not at all! Our visual bot builder uses a drag-and-drop interface. No coding required.

Question 3

What are the pricing options?

Accepted Answer

We offer two plans: Monthly at $23.99/mo and Yearly at $199.99/yr (save ~30%). Both plans include full access to all features.

Question 4

Can I manage multiple social media accounts?

Accepted Answer

Yes! All plans include unlimited connected accounts, so you can manage as many social media accounts as you need.

Question 5

How does the unified inbox work?

Accepted Answer

All messages from your connected Facebook, Instagram, and web chat accounts are brought into a single inbox. You can reply, assign to team members, and use quick responses — all from one place.

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