Question 1

What platforms does AdaptiveReply support?

Accepted Answer

AdaptiveReply supports Facebook, Instagram, WhatsApp, Shopify, WooCommerce, WordPress, Gmail, and an embeddable web chat widget.

Question 2

Do I need coding skills to create a chatbot?

Accepted Answer

Not at all! Our visual bot builder uses a drag-and-drop interface. No coding required.

Question 3

What are the pricing options?

Accepted Answer

We offer three plans: Growth at $9.99/mo, Scale at $24.99/mo, and Advanced at $59.99/mo. All plans are also available with yearly billing at ~30% discount. Enterprise plans are tailored to your business needs with custom limits.

Question 4

Can I manage multiple social media accounts?

Accepted Answer

Yes! Depending on your plan, you can connect multiple accounts across all supported platforms. Growth allows 2, Scale allows 5, and Advanced allows 12 connected accounts.

Question 5

How does the unified inbox work?

Accepted Answer

All messages from your connected Facebook, Instagram, WhatsApp, Gmail, and web chat accounts are brought into a single inbox. Shopify and WooCommerce orders also sync automatically. You can reply, assign to team members, and use AI bots — all from one place.

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