What platforms does AdaptiveReply support?

AdaptiveReply currently supports Facebook, Instagram, and an embeddable web chat widget. We are continuously adding more platforms.

Do I need coding skills to create a chatbot?

Not at all! Our visual bot builder uses a drag-and-drop interface. No coding required.

What are the pricing options?

We offer two plans: Monthly at $23.99/mo and Yearly at $199.99/yr (save ~30%). Both plans include full access to all features.

Can I manage multiple social media accounts?

Yes! All plans include unlimited connected accounts, so you can manage as many social media accounts as you need.

How does the unified inbox work?

All messages from your connected Facebook, Instagram, and web chat accounts are brought into a single inbox. You can reply, assign to team members, and use quick responses — all from one place.

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AutomationFeb 18, 20267 min

How to Build an AI Chatbot Without Writing a Single Line of Code

Step-by-step guide to creating a customer service chatbot using AdaptiveReply's visual bot builder. Automate FAQs and free up your team.

Building a chatbot used to require a development team and months of work. Not anymore. With visual bot builders, anyone can create a powerful AI chatbot in minutes.

AdaptiveReply's drag-and-drop bot builder makes it simple:

Define your bot's purpose — customer support, lead qualification, or FAQ automation
Create conversation flows by dragging and connecting nodes
Add AI-powered responses using your knowledge base
Test your bot in real-time before going live
Deploy across Facebook, Instagram, and your website simultaneously

The key is starting simple. Begin with your top 10 most frequently asked questions. Create flows that handle these automatically, and let your team focus on complex inquiries that require a human touch.

Pro tip: Connect your bot to a knowledge base with your product documentation, pricing, and policies. The AI will use this information to provide accurate, contextual responses.