Find your real customers
in a flood of messages.

Hundreds of DMs, comments and emails — easy to miss the ones that actually want to buy. AdaptiveReply understands every message in any language, replies instantly, and surfaces the real buyers to your team. No language barrier, no missed customers.

Official Meta Technology Partner
Dashboard
Overview of your social media management
Connected Accounts
11
Total Customers
4.218
Total Messages
12.840
Emails
342
Orders
1.206
Email Summary
52
Threads
8
Unread
14
Today
View Inbox
Today's Appointments
14
Pending3
Confirmed8
Completed3
Order Summary
27
Pending6
Confirmed11
Preparing10
Recent Activity
  • New message from Ayşe K. via Instagram2 min ago
  • Reply to Mehmet O. via WhatsApp7 min ago
  • New message from L. Marwick via Gmail14 min ago

One workspace. Every channel. Not five tools dressed up as one.

Messages, posts, orders, appointments, deals — all tied to the same customer, the same team, the same workspace.

Every channel in a single inbox
InstagramWhatsAppFacebookGmailShopifyikasTicimaxWooCommerceWeb

Every channel in one place

Instagram, WhatsApp, Facebook, Gmail, web chat — all with full history in one inbox.

Order context in every chat

Shopify, ikas, Ticimax and WooCommerce orders live next to every conversation.

Bot writes, you approve

AI drafts the reply, pulls from your catalog. Nothing sends without your approval.

The problem

You don't have one tool. You have twelve.

Messages in one app. Email in another. Orders in Shopify. Appointments in Calendly. Bots somewhere else entirely.
Customers get lost in the gaps.

Your data doesn't talk

The person asking "where's my order?" on WhatsApp is the one who placed it on Shopify. Your tools have no idea.

Bookings without reminders

Calendar in one place, confirmation in chat, reminder somewhere else. You pay for the no-shows.

Posts here, comments there

Schedule a post in one tool, chase the comments in another. Hours wasted every month.

Follow-ups that never close

B2B quotes, exchanges, custom orders. You need tasks with an owner, a deadline, and a real close.

How it works

Four modules. One customer. One workspace.

From the first DM to the order, the appointment, the closed deal — all in the same place.

Every message, one inbox

Instagram, WhatsApp, Facebook, Gmail and web chat — all with customer history and orders attached. No more "is this the same person?"

AK
Ayşe Kaya
Instagram · Active
Merhaba, dün gönderdiğiniz siparişim nerede? 📦
Takip numarasını alabilir miyim?
Merhaba Ayşe Hanım, #4218 numaralı siparişiniz dün kargoya verildi — bugün size ulaşır. Kargo takip: PTT 1Z998…
AI önerisi · katalogdan
Yanıt yaz…
Modules

The tools teams keep stitching together — already stitched.

Every module talks to the others. The chat knows the order. The order knows the appointment. The CRM knows it all.

Unified inbox

Every DM, comment, email and web chat in one place. No more "who is this and what did they want?"

AI flow builder

Visual, no-code editor. Build bots that know your catalog and your rules.

Orders & catalog

Shopify, ikas, Ticimax and WooCommerce in live sync. Sell from chat, refund from chat.

Appointments

Branch calendar, working hours, auto-reminders. Bookings show up in the same inbox.

Kanban CRM

Drag-and-drop pipelines, custom stages. Deals stay tied to the customer and the chat.

Cases & follow-ups

Turn a chat into a case with an owner. Tasks nudge you before the deadline.

Web chat widget

One line of code on your site. Same bots, same inbox. No engineer needed.

Post scheduling

Instagram and Facebook posts. Attach a flow to any post; comments reply themselves.

Operations analytics

Reply time, team load, automation rate, customer growth, order trends — one panel.

Use cases

From hotels to clinics, boutiques to restaurants — for anyone who talks to customers.

Hotel & health tourism

Bookings, transfers, room service — same chat.

Guests message on WhatsApp; you book them from an approved calendar. A multilingual AI bot handles pricing, availability and process questions — including health tourism pre-screening — 24/7.

Beauty & clinics

Booking, reminder, follow-up — one flow.

Beauty centers, hair salons, dental clinics, polyclinics. Customers message on Instagram, see free slots, book, and get a WhatsApp reminder. Follow-up visits stay on auto-track.

E-commerce & boutique

Turn a comment into an order — without leaving chat.

Attach products to a post; the bot answers from your catalog. Take orders inside the conversation. Shopify, ikas, Ticimax and WooCommerce auto-sync.

Retail & restaurants

In-store and online — same page.

Multi-branch support, inbound messages, takeaway orders, reservations — one team, one screen. Whether the customer walks in or messages, it lands on the same profile.

Security

Built for teams that care about customer trust.

AdaptiveReply is an official Meta Technology Partner. Every connection runs through approved APIs. Every AI suggestion can be reviewed before it sends. Every chat, order and booking is logged.

Built on official APIsMeta, Gmail, Shopify and the rest — no scraping, no account-restriction risk.
Full conversation historyEvery message, every change, every assignment — auditable across channels.
Fine-grained team accessAgent, manager and auditor roles. Everyone sees only what their work needs.
Your customer data is yoursEncrypted at rest. Not used to train external models. Exported on request.
Official Meta Technology Partner
Approved · Direct Graph API access · Zero ban risk
EncryptionAES-256 at rest · TLS 1.3 in transit
Data residencyEU · US available
ComplianceGDPR · KVKK · SOC 2 Type II in progress
AccessSSO · SCIM · role-based permissions
BackupsContinuous · 30-day restore window
Audit logEvery action recorded · exportable
What customer teams say

Fewer tools. Less mess. Your customers feel it.

We used to spend the day jumping between Shopify, Instagram, Gmail and a Calendly tab. Now everything is on one screen. The team can see what's waiting without asking each other.

LM
Lena MarwickCo-founder · Hollin & Co.

Attaching a flow to every Instagram launch post was the real shift. The bot answers product questions from the catalog, books appointments, and only hands off when it really has to.

CT
Cem TekinOwner · Atölye Stüdyo

Our case volume dropped 30%. Not because we got faster — most requests resolve themselves once the bot, the order data and the appointment system are working together.

PS
Priya SubramanianOps lead · Northwind Goods
Pricing

Simple plans. Real value. No surprises.

Every plan includes every feature. You pay to scale by team size and conversation volume — not to unlock features.

Most Popular

scale

For growing teams running multiple channels.

$24.99/mo
  • 2,000 customers per month
  • 2 team members
  • Unlimited messages
  • Unlimited platform accounts
  • Unlimited bots & knowledge base

advanced

For high-volume teams that need automation and analytics.

$59.99/mo
  • 5,000 customers per month
  • 4 team members
  • Everything in Scale
  • Setup support

Enterprise

For large teams that need to scale without limits.

Custom
  • Unlimited customers & team members
  • Unlimited messages, orders & appointments
  • Unlimited platform accounts, bots & knowledge base
  • Dedicated account manager
  • Custom integrations for your business
  • Priority 24/7 support & onboarding
FAQ

Frequently asked questions

Much more. The inbox is just the front door. The same workspace also covers social post scheduling, AI flow building, order management, product catalogs, appointments, kanban CRM, cases, tasks and a web chat widget. Everything is tied to the same customer profile across channels.
Channels: Instagram, WhatsApp, Facebook, Gmail and our embeddable web chat widget. Stores: Shopify, WooCommerce, ikas, Ticimax. Orders, products and customers sync both ways.
No. We're an official Meta Technology Partner and only use approved Graph APIs. No scraping, and no third-party automation that could get your accounts restricted.
No, they work for service businesses too. The appointment module supports branch-aware calendars, working hours and multi-staff teams — built for salons, studios, clinics and consultants. Orders aren't just shipping; they also cover service deals, deposits and delivery.
All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We're GDPR and KVKK compliant. We don't use your conversations to train external models. You can export or delete your data at any time.
When you're ready

Bring everything about your customer to one panel.

Create your account, connect your first channel in 5 minutes. Store, calendar and CRM follow naturally.